After 6 months of living in Switzerland, our kitty called Szila was in need of her yearly vaccine, so it was time for a trip for her first Vet Experience in Lugano. We had looked into a few veterinary locations in Ticino with TiVet Centro Veterinario being the one we contacted for her appointment.
We had picked TiVet Centro Veterinario simply because they are central in Lugano city, which for us was very easy to drive to. Since we did not want to take our kitty to a vet’s far away in the car.
Vet Experience in Lugano: tiVet Centro Veterinario
Address: Via G. Vicari 12, 6900 Lugano
We were very happy from start to finish with our appointment for our kitty Szila at TiVet Centro. We had contacted them first via email just to check if we could sign up and make an appointment. We also asked if it there was an English speaking vet on location, since our Italian is very basic and we definitely didn’t know any vet related words yet in Italian!
This was all good, they responded in English and the appointment was made via email.
On the day of appointment, we arrived and parked in their available parking right outside. We had to fill in our personal details for the first time and Szila’s details. since it was the very first time she would also be entered into their system. It was an Italian form, but very easy to complete. They were very helpful at the reception desk with one bit we didn’t understand.
Within no time we were in the room with the vet, who spoke what seemed like perfect English. The vet was super friendly and our kitty did behave herself to start with, being more curious than anything. We took her out of the box and allowed her to be weighed on the table. However in no time our kitty realized that now that she was out and exploring, she was going to be getting a vaccine.
This didn’t go so well, simply because of our cat turning grumpy and realizing the vet was about to do something to her. The vet brought in a colleague who assisted with keeping our cat calm and still, which in the end they used a special box to keep her in while she got the vaccine. This was best and quickest, as otherwise it would have been more stressful for Szila. Else she would have likely also killed us all in that room if she was not in the box!
They also couldn’t actually scan her microchip when she was in the box, based on just the angle she was fighting at. But its normal that you have the chip number also registered in the passport of your cat, so she registered this chip on her computer that way instead.
At the vets we found out more information about Anis. This is the Switzerland registered website that is linked to the microchip inside our kitty. This site is used for when, if in any case, our kitty was to go missing. When found, they would be able to scan her chip and see who she’s registered to, her address as well as our contact details. Anis is a database easily for all veterinarian practices to use and have access to in this case.
The vets informed us that we would get a letter in the mail within 2 weeks of the appointment about this, so we hope to get this soon with the confirmation. Within 2 hours of the appointment we also already received a confirmation email with some details about the registration. So now we are just waiting for the letter as well.
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Overall Vet Experience in Lugano
Overall our vet experience in Lugano with the TiVet Centro Veterinario as our first time was great. They really treated us well making sure we understood everything, as well as everything perfectly handled well for our kitty, despite her lack of willingness.
We definitely recommend TiVet Centro Veterinario if you are new in Lugano and in need of an appointment for your pet. Especially if you do not yet speak Italian! They were very welcoming and helpful and the best care we needed for our kitty.